“Without these systems, we would not have realized the internal efficiencies that we have seen. We anticipate saving between $250,000 and $500,000 in the first year of utilizing the full CRM/Neuron ESB solution. We expect those savings to come both from increased productivity and from tools that increase the effectiveness of our sales force.”
— Jim Polzin, CFO, Buffini & Company
Fully integrated CRM system boosts internal efficiency while slashing deployment costs by 50%
The Challenge
- Existing business systems hindered the ability to keep up with changing market demands
- The company needed a way to integrate disparate operational systems
The Solution
- Implemented Microsoft Dynamics CRM and a custom e-commerce solution
- Ensured all systems are integrated in real-time
- Saved at least 50% over other solutions by deploying Peregrine Connect Neuron ESB
- The incremental rollout of Peregrine Connect’s Neuron ESB provided further savings
The Benefits
- Adds stability and maintainability on one consolidated framework
- Scalability has been applied across the organization
- Eliminates custom code with Peregrine Connect Neuron ESB connectors for Microsoft CRM and GP
- Anticipated first-year savings up to $500,000 utilizing the full CRM solution
- Ability to track and close opportunities with automated efficiencies
- Eliminates duplicate data entry through seamless integration
- Reduces manual workload by streamlining order entry process over the web
Read the client story
Company Profile
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